1. What types of curtains do you offer for hire?
We provide black velvet curtains supported by lightweight, modular pipe and drape systems. These are ideal for creating professional backdrops, dividing spaces, or concealing areas at various events.
2. Can I install the pipe & drape myself?
Absolutely. Our curtain hire packages are designed for DIY setup, complete with easy-to-follow QR code instructions to guide you through the process.
3. Do you offer delivery services?
Yes, we offer courier delivery within 45km of our Sydney and Melbourne locations. Delivery costs vary based on distance and booking size, ranging from $40 - $200 each way.
4. What is included in the Pipe & Drape hire package?
Our packages include black velvet curtains and a modular pipe support system. The system is extendable and can be tailored to fit your specific event space requirements.
5. How do I book Pipe & Drape for hire?
You can build your bundle and book online through our website. Once booked, you can choose to pick up the equipment or have it delivered to your location.
6. Are the curtains suitable for different types of events?
Yes, our curtains are versatile and suitable for various events, including theatre performances, photo shoots, school events, corporate functions, and more.
7. What are the pickup and return hours?
Our pickup hours and return hours are Monday to Friday from 8am to 3pm, and Saturday from 8am to 1pm for pickups then Saturday returns are from 8am to 10am. Please note that we are closed on Sundays.
8. Is there a rental bond required?
Yes, a rental bond is required. For most bookings, the bond is $100. For bookings that include DJ equipment or generators, the bond is $200 per unit.
Read more on the rental bond here.
9. Can I nominate someone else to pick up or return the equipment?
Yes, you can nominate an authorised representative to pick up or return the equipment on your behalf. Please provide their details when submitting your ID or contact us with your booking number and their information.
Read more on our ID requirements here.
10. Do you have a showroom to view the Pipe & Drape systems before booking?
No, our fulfilment locations are collection points only, and we do not have a showroom. All products can be viewed and booked online through our website.