DJ Warehouse Sydney & Melbourne

Our Process

Never hired with us before?

Here's our process in 5 simple steps...

Step One

Book online

Choose from our range of equipment bundle solutions or build a booking from scratch.

Select your booking dates for pricing and availability and checkout for click & collect or courier delivery options.

It's that easy!

Step Two

Submit identification & rental bond

Before you get your booking, you'll need to meet our ID and Rental Bond requirements.

Click below to learn more.

ID Requirements Rental Bond

Step Three

Get your booking

Collect from our Sydney or Melbourne locations or get your gear delivered by one of our third-party courier partners!

Click below to learn more.

Click & Collect Courier Delivery

Step Four

Scan & setup

No need for expert skills or expensive setup fees to use our equipment.

Each of our items have a handy QR code label, simply scan for easy-to-follow setup instructions.

Step Five

Pack & return

Pack away the equipment in the transport tubs provided and return on-time to get your rental bond back in full.

Ready to hire?

Let's get started!

Select a category below to start your booking

Still have questions?

We have the answers.

Can I making a booking in-store?

No, our Sydney & Melbourne facilities are booking fulfilment locations only.

All bookings must be made online or over-the-phone prior to pickup or delivery.

When can I pick-up and return?

When booking online you select the date of pick-up and return. Our pick-up and return time windows can be found here. These can also be found in your confirmation email.

How much does courier delivery cost?

Delivery costs depend on your driving distance from our warehouse and the size of your booking. The average cost of courier delivery is $60 each way, with costs ranging between $40-$200.

Start a booking online and proceed to checkout to get your specific delivery costs.

Will I get my rental bond back?

99% of customers receive their rental bond back in full - simply ensure you return the equipment back to us on-time and in the same condition that you received them.

Why do I need to provide ID?

Just like booking a hotel room or renting a car, we require a valid Australian ID (displaying your current residential address) so we can confirm your identity.

Customer ID's are permanently deleted from our systems within 90 days of hire, but you can request immediate deletion as soon as your hire is completed.

We do not share your identification with third parties (unless you severely breach your contractual obligations) and we take great care in handling our customers data per our privacy policy.

It's never been easier to hire equipment for your event.

We've streamlined the process helping you to easily select, book, and use our gear.

But don't just take our word for it...

Looking for something else?

Explore more topics

Click & Collect
More info
Courier Delivery
How it works
Cancellation Policy
Learn more
ID Requirements
Learn more
Rental Bond
More info
Incidental Fees
How to avoid them