^Additional Set-up and Pack-down charges may apply for bookings involving heavy equipment and/or large bookings.
DELIVERY TERMS:
1. A minimum equipment hire value of $79 is required to qualify for Delivery/Collection services.
2. Equipment set-up/pack-down is performed at the same time as delivery/collection.
3. Additional charges may apply for Deliveries:
- Involving heavy equipment or a large quantity of equipment
- To locations with limited parking/loading dock access
- Involving stairs or elevator access
- Requiring 2 or more Field Technicians
- Requiring a Site Induction, Job Safety Analysis
BUDGET SERVICE
For customers who are flexible to receive delivery/collection anytime up to 3 days prior to/after their event.
DJ Warehouse Hire will nominate the day and time of delivery/collection. You will not be charged additional hire fees should we elect to deliver/collect before/after the event date.
| EVENT DAY |
DELIVERY (9am-5pm) |
COLLECTION (9am-5pm) |
| MON | FRI-SAT | TUE-THU |
| TUE | MON-TUE | WED-FRI |
| WED | MON-WED | THU-SAT |
| THU | TUE-THU | FRI-MON |
| FRI | WED-FRI | SAT-TUE |
| SAT | THU-SAT | MON-TUE |
| SUN | FRI-SAT | MON-TUE |
| 1. You will receive an SMS with a 2-3 hour timeframe the day prior to scheduled delivery/collection. 2. Our Driver will call you when he/she is leaving their previous job. |
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DAY-SPECIFIC SERVICE
Delivery will occur between 9am-5pm on the day of the event.
Collection will occur between 9am-5pm the next operating day after the event (Sunday is not an operating day).
DJ Warehouse Hire will nominate the time of delivery/collection.
| EVENT DAY |
DELIVERY (9am-5pm) |
COLLECTION (9am-5pm) |
| MON | MON | TUE |
| TUE | TUE | WED |
| WED | WED | THU |
| THU | THU | FRI |
| FRI | FRI | SAT |
| SAT | SAT | MON |
| SUN | N/A | MON |
| 1. You will receive an SMS with a 2-3 hour timeframe the day prior to scheduled delivery/collection. 2. Our Driver will call you when he/she is leaving their previous job. |
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TIME-SPECIFIC SERVICE
For customers who want to select the day and time of delivery/collection.
| EVENT DAY |
DELIVERY (Customer selects time) |
COLLECTION (Customer selects time) |
| MON | MON | TUE |
| TUE | TUE | WED |
| WED | WED | THU |
| THU | THU | FRI |
| FRI | FRI | SAT |
| SAT | SAT | MON |
| SUN | See Point 3 | MON |
| 1. You will receive an SMS confirming your selected day and time of delivery/collection. 2. Our Driver will call you when he/she is leaving their previous job. 3. Sunday Delivery incurs an additional $100 charge. 4. Collections after 8pm are classified as "After Hours Collections" and incur an extra charge. |
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