State Manager - Operations & Sales - SYDNEY
Established in 2001, DJ Warehouse Hire is one Australia's premier hire businesses, supplying sound, lighting and DJ equipment for private and public events.
We service B2B and B2C clients with our locations in Sydney, Melbourne and Brisbane. We offer a turn-key service for advertising and event management agencies, which allow for the client to roll out several events across multiple sites. Our consumer clients experience a high standard of customer service and are able to rent quality equipment for their private events.
Over 15 years of positive referrals has resulted in our client base growing at a steady pace. At DJ Warehouse Hire, we pride ourselves in delivering amazing experience to all our clients, and has proven to be a key thrust to our corporate success.
This role reports directly to the General Manager. Working closely with the Inventory Coordinator and Technical Specialist, the Operations Manager is responsible for the day to day operations relating to order fulfillment and logistics. Responsibilities include: managing and directing staff, serving customers and maintaining efficient and effective operation of the warehouse.
The Manager should have experience managing and delegating daily and weekly priorities to a team of minimum 5 people. In addition, knowledge and experience in performance reviews and providing feedback is important. The Manager is the direct report for warehouse staff, delivery drivers and the local member of the sales team.
While only basic knowledge in the Pro Audio and AV fields in necessary, the successful candidate will have demonstrated experience managing staff and working with customers in a fast-paced environment. No heavy lifting needed, but the ideal candidate needs to be capable of physical work to help customers with loading/unloading equipment.
The Manager is responsible for handling incoming booking enquiries, and with support for the broader customer service team, quoting and closing booking leads in a prompt and friendly manner. The successful applicant will be one motivated by hitting monthly and quarterly sales targets.
The Manager is the first face-to-face contact and customer liaison at DJ Warehouse Hire. The successful applicant will need to be confident, possess strong communication skills, adaptive and social personality, and can easily create rapport with customers. DJ Warehouse Hire is looking for its Manager to lead by example with enthusiasm.
Overview of Responsibilities:
- Customer Service
- Incoming Phone Sales
- Equipment Logistics and Delivery
- Event Logistics
- Inventory Management and Control
- Hiring/Managing/Delegating Staff
- Reporting—financial and administration
Required Skills and Experience:
· 2 years managerial experience in a customer facing environment
· Excellent communication skills, both written and verbal
· Experience with pro audio or hire industry,
Work Hours & Location
Working from the Sydney warehouse located in Leichhardt, you will be required to work full time, including Saturdays with split weekend days off.
- Monday On
- Tuesday On
- Wednesday Off
- Thursday On
- Friday On
- Saturday On
- Sunday Off
During the peak season of November and December extended hours are occasionally required but not frequent.
This role is ideal for a candidate seeking stable, long-term employment with an established company. We are seeking a candidate that thrives in systematic environment and will enjoy the benefits of a career job.
All applications must include;
- Cover Letter outlining your suitability to the role
- Employment and education experience relevant but not limited to the role
- Email all applications to email@example.com with the term "Employment" in the subject.
- All document files should be in PDF format, no other format will be accepted.
All applications will be considered as they are received and will be accepted until the position is filled.
Delivery Driver & Operator - SYDNEY
We are looking for casual staff to join our expanding Sydney hire team. We are seeking a hard working person to help with our delivery service and production events in our Leichhardt Warehouse.
Your responsibilities will include:
- Picking and Preparing Equipment
- Delivery of Equipment to events
- Set up of Equipment
- Operating audio & mixing small bands, plus onsite technical support if required
- The role includes weekend / late night work and involves some heavy lifting.
The ideal candidate will be/posses:
- Drivers License
- Ability to drive a manual van
- Be fit & healthy
- Polite & Courteous
- Work at a fast pace
- Have an attention to detail
- Available to work weekends and late hours
Experience in audio setup (Small format analogue mixer, DJ equipment and speakers) and ability to mic up and mix a small band in this position is essential.
Remuneration is based on award rates, with penalty rates for after hours and late night work.
Candidates with their own van will be remunerated accordingly with the prescribed rates for their vehicle.
Work hours are generally 8am-6pm 7 days a week, with late night work usually occurring on Fridays and Saturday. There is a rotating shift schedule that is shared amongst multiple drivers but all drivers need to be available for all hours on a fortnightly rotating schedule.
Please send a cover letter to firstname.lastname@example.org with a single page CV and the term "employment" as a subject. All applications will be considered as they are received and positions are filled.